Our greatest peace of mind plan is the Preventative Maintenance Plan.

Keep your equipment in peak operating condition!

  • 4 quarterly scheduled maintenance visits
  • Inspection, Maintenance, and group gaskets replacement
  • No extra charge for emergency repairs outside of normal┬ábusiness hours. Savings of $40 per hour
  • Peace of mind

Our inventory of parts services a wide range of different brands and styles of espresso and coffee equipment. We not only have them on hand for speedy repairs, but if you need us to quickly ship a part to anywhere in the country, we have them on-hand.

Please call for parts and availability. The inventory will likely never make it all online since it’s so huge and we like to help you find the exact right part for your needs.

We represent some of the biggest and best international brands, and can find the exact espresso machine to suit your needs. We not only represent the manufacturers listed below, but have discounts to most major brands of espresso and coffee equipment.

  • Marzocco
  • Slayer
  • Synesso
  • Astra
  • Nuova Simonelli
  • Victoria Arduino
  • Astoria
  • Pavoni
  • Futurmat
  • San Marco
  • Salvatore
  • Rancilio
  • Cimbali / Pasquini
  • Mavea
  • Bunn
  • Fetco
  • Curtis

We will do on-site repairs with no extra fees for anywhere within 50 miles of Missoula. Our certified team of technicians is able to handle repairs and maintenance on any type of espresso or coffee equipment.

We will go within a 500 mile radius of Missoula for extra fees for driving, and anywhere in the country when airfare is included.

 

Our Service Area

  • Within 50 miles of Missoula – no mileage costs
  • 50 – 500 miles from Missoula – state rate for mileage is charged
  • 500+ miles from Missoula – all travel costs for flights, lodging and time charged
  • Canada equipment must be shipped to Missoula for service

Not only do we know the latest in espresso technology and equipment, but we have a team of technicians who can work on old equipment. We can take a good quality 70-year old espresso machine and get it running in tip-top shape with a little TLC.

We have a wide range of experience with coffee shops and cafes that serve a wide variety of needs, and bring a strong perspective on what would improve an establishment for quality of product, service, and ambience.

One of the most important factors in making a good beverage is to have good water quality. We ensure not only that the espresso machines themselves are working well, but that the quality of water is good.

We keep your downtime to a minimum by providing loaner machines, relieving your stress and allowing your business to continue during repairs.

We resell used espresso and coffee equipment, ensuring that all equipment is restored to top working condition, and we stand behind all our products 100% to be free from issues and defects.

We can be available for emergency calls if needed. We have staff who are on-call twenty-four hours a day, seven days a week for urgent needs.

Particularly helpful for long distance repair work, you can ship your espresso machines directly to us and we will do the repairs in our shop.

One thing is certain – in order to do a good job repairing espresso equipment, all our staff know and love making a good coffee! Our team not only does repairs and consulting, but we do training for baristas to ensure they know how to use the machines and take advantage of their unique traits.

espresso machine repair service
Hero Coffee Works staff are able to repair any brand of espresso coffee equipment