Hero Coffee Works has always been quick to respond to our service calls, saving us a fortune in lost sales and mental health. I would recommend them to anyone in need of service or sales for business or personal coffee machine needs.
This review is 14 months in the making. We're extremely happy and pleased with the support and service we have received over the last almost year and a half from Hero Coffee Works. Bob is extremely passionate and knowledgeable. If you you need your equipment serviced or completely rebuilt, or want to learn more about what the industry has to offer, this is the place.
The folks at hero are true craftspeople. You will not find cheap, quick "good enough" repairs here. They care deeply about good coffee and will take every opportunity to share their love of coffee and mechanics. I highly recommend this company of friendly, skilled, and knowledgeable men and woman.
I have been looking for a local company that can do repairs on our espresso machine for years. I was so please when I found this business. He came and got our machine and when it came back it looked like we just took it off the show room floor. Most definitely will be my first call from now on.
Hero Coffee Works has gone out of their way to make sure our machines are running at their best. I highly recommend Hero Coffee Works for any of your coffee machine, espresso machine, or grinder maintenance/repair! Great group of people to work with and will work hard to make sure it is done right!
The guys at Hero Coffee Works were true "Hero's" for my coffee trailer. Working with them was easy. They took all the stress away that I was having with my machine. They were professional and attentive to my concerns and needs. I highly recommend their services to anyone in the commercial coffee business looking for parts, questions to be answered, and maintenance! I can't thank you guys enough! You will forever have my business.
Kiplee @ Holy Groundz
Thanks so much for all your help! I appreciate it very much.
An excellent company that's well run from its office to technicians. Bob is highly skilled and well trained with knowledge about a vast selection of espresso machines. You can tell he's passionate about what he does and that he's dedicated to quality at each step of the service.
All I can say is you will have to go extremely far to find better quality service for espresso machine repair. Bob and his team are exceptional at what they do, and that's to get business up and running again with equipment that does what it's supposed to.